Payroll Production Assistant

Position Summary: 

Responsible for providing support to the Production Manager so that we can ensure exceptional service to our clients.

Position Duties / Essential Job Functions:

1. Production Assistant/Backup (70%)
   1. Providing wrap-up assistance with packaging payrolls and sending out all mail via USPS, UPS and coordinating with courier service.
   2. Covering PTO and other employee absences on the production team by printing all payroll packages and reconciling completed vs scheduled processes.
   3. Monitoring production errors and communicate issues to appropriate team members for resolution.
2. Miscellaneous administrative responsibilities including: (30%)
   1. Completing New Hire reporting for all applicable states.
   2. Keeping inventory of office supplies and working with vendors to re-stock as necessary.
   3. Overseeing clerical tasks such as sorting mail and scanning and faxing documents.
   4. Welcoming visitors to the office.
   5. Completing various data entry, marketing, and system update projects.
3. Other projects or duties as set forth by team leader and/or supervisor 

Qualifications:

1. Proven customer service skills.
2. Intermediate or Advanced Microsoft Office skills particularly Excel and Word.  The ability to learn and use Salesforce.com and iSolved as well as different internet browsers is required.
3. Effective, professional and customer-focused verbal and written communication skills are required.

Personal Attributes Required:

This position requires an individual who is service oriented and able to handle many different types of situations with professionalism and with the client's perspective in mind.  This person must be detail-oriented and be able to maintain a high degree of accuracy, urgency and confidentiality.  This person must have a professional appearance (i.e. grooming and dress consistent with our desired corporate image) and effective interaction and collaborative skills.  This person must demonstrate a positive, welcoming and professional manner in person, on the telephone and through email to all customers.  The person is willing and able to research payroll, benefit and/or tax issues and problem solve quickly as well as learn from their research.  This person has the ability to positively handle stress and multiple priorities while completing all tasks within set time constraints. 

Essential Physical / Mental Requirements:

This position typically works in an office environment and not subject to excessive physical demands.  However, the ability to sit, answer phones and type for extended periods of time is required.

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position.  This job description does not state or imply that the above are the only duties and responsibilities assigned to this position.  Employees holding this position will be required to perform any other job-related duties as requested by the Company.  All requirements are subject to modification at any time for any reason at the Company's sole discretion.

Current Openings for Payroll Production Assistant Jobs at Payroll Company Inc